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Auth0 provides support in alignment with the terms of service and pricing and support plans. These are the types of support provided by Auth0:

Auth0 support coverage

Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed. Anything that is not listed, or is listed as community-supported is not eligible for Auth0 support. If you have questions about unsupported items, you can post your question on the Auth0 public forum. For community-supported items, ask for help by contacting the developers responsible for those items such as submitting issues on the GitHub repositories for the specific libraries or SDKs. Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support.

Supported browsers

All listed browsers are the latest versions unless otherwise indicated.

Auth0 Dashboard desktop browsers

Auth0 does not support mobile browsers for using the Dashboard.

Authentication desktop browsers

*Starting with v2.0.0, the Auth0 SPA SDK no longer supports Internet Explorer 11. To learn more about this change, read the SPA-JS v2 Migration Guide on Github.

Authentication mobile browsers

Supported operating systems

All listed operating systems are the latest versions unless otherwise indicated. If you are using an older version, please upgrade prior to seeking support.

Auth0 Dashboard operating systems

Authentication supported operating systems

Supported Auth0 libraries and SDKs

Auth0 Lock widgets and libraries

Auth0 SDKs

Infrastructure as code

Content Management Systems Plugins

Samples

Native and mobile apps

SPAs

Regular web apps

Backends and APIs

Auth0 Marketplace

Extensions

Feature requests should be made in the GitHub repository of each extension. Please note there is no commitment from Auth0 to implement requests.

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